General Inquiries
I have a general comment or inquiry. Who do I contact?
You can get in touch with us via our contact form at: https://londonpotters.com/contacts/, or email: website@londonpotters.com
Membership
What types of membership are available, and what benefits do they offer?
We have three types of membership available. Find information about them here: https://londonpotters.com/join-london-potters/
Membership fees start at £18 for students, £23 for seniors, and £30 for full membership (NEW Fees from 2026).
What is the application process for joining?
Membership is open to anyone with an interest in ceramics, in and outside of London. Sign up by selecting your membership type and following the instructions at: https://londonpotters.com/join-london-potters/
I’m new to pottery – what should I expect?
London Potters is a place to connect and be part of a community. Whether you are a full or part-time maker, have just touched clay for the first time, are a collector, a gallery owner, or simply share our passion for the wonder of clay, we look forward to welcoming you.
How do I renew my membership?
Renewal happens automatically. You will receive an email from us with a reminder, and can stop your membership at any time.
When are membership fees due?
Memberships are annual and renew yearly according to the start date of your membership. Example: 1st of March 2025, renews 1st of March 2026.
What payment methods do you accept?
We accept all cards valid for online payment.
How can I cancel my membership?
Send us an email at: management.secretary@londonpotters.com
Are student discounts available for membership?
Yes, membership for students is £18 per year.
Are senior discounts available for membership?
Yes, we have senior concessions. Annual cost for seniors is £23.
Account Management
How do I create my profile on the website?
Instructions are included with the membership welcome letter. You can find a guide on our website: https://londonpotters.com/members-resources/gallery-guide-line-march-2023/
I can’t find my membership number
You don’t need a membership number, you can simply use your username as your reference.
How do I change my postal address or contact details?
You can change it from the My Account section of the London Potters website: https://londonpotters.com/my-account/.
If you need further help, you can email website@londonpotters.com
Member Benefits & Discount on suppliers
Benefits for members include:
Gallery space to show your work, promotion of your work through LP social media platforms, LP magazine, discount with a selection of selected suppliers and being part of our community.
Read more: https://londonpotters.com/join-london-potters/
Where can I find a list of suppliers and discount codes?
We’ve partnered with a selection of suppliers. Find the full list in our Members Hub: https://londonpotters.com/members-hub/
Events, Exhibitions and Activities
I have a comment for the event team. Who do I contact?
Email the Events team at: events@londonpotters.com
Who do I suggest ideas for venues or events to?
You can email events@londonpotters.com or management.secretary@londonpotters.com
When can I apply for the Annual Member Exhibition?
The application process opens in summer each year. We inform our members via newsletter.
How many exhibitions does the group organize for members?
We have the annual exhibition in autumn/winter each year, which in recent years has been held at the Morley Gallery. We also offer other opportunities to sell and show during the year. We inform our members via newsletter, and in the Members Hub.
What other selling opportunities are available besides exhibitions?
We work and collaborate with other organisations. We inform our members via newsletter and in the Members Hub. Collaborations include: Canopy Market in King X, HandMade Chelsea, amongst the others.
Can non-members attend events?
We have some events/workshops for non-members. Exhibitions are open to the public and wider audience. Workshops offer two prices for members and non-members if space and availability.
How do I find out about upcoming events?
We send regular newsletters and ad hoc communications via email. You can also check for upcoming event information on our Events page: https://londonpotters.com/events/
When and where are social gatherings held?
We run social gatherings on a periodic basis. Information is sent in advance to members via email.
Are tickets for events refundable, and if so, under what conditions?
Information about tickets and refunds is available via the events team at events@londonpotters.com
Can I transfer my ticket to someone else?
Tickets are non-transferrable, but if you have an issue, please reach out to our event team at events@londonpotters.com
Do you offer classes or workshops?
We are not a pottery studio but an association for potters. We offer regular workshops and pottery-related events via the website and our newsletter. We publish a document called “Where to Pot,” available in our Resource Center with a list of pottery studios, colleges, and other places to practice pottery. https://londonpotters.com/resource-center/
Magazine & Publications
How do I submit an article for the magazine?
You can get in touch with our editor at: magazine@londonpotters.com
What are the deadlines for publication?
Deadlines vary but they are listed in our magazine. Publication is out every two months.
How can I place an advertisement in the magazine?
Email your request to magazine@londonpotters.com
Website Login andAccess Issues
I forgot my login details for the website
Email our web coordinator: website@londonpotters.com
How do I access members-only content?
Once logged in to the website, you can access members content at the Members Hub here: https://londonpotters.com/members-hub/
You need to be a London Potters member to have access to the Members Hub.
The website isn’t working properly
If you encounter an issue when using the website, please email us at website@londonpotters.com and/or management.secretary@londonpotters.com
Media and Communications
I would like to send news about my upcoming show. Who do I contact?
We want to hear from you! The best way is to email us at digital@londonpotters.com
Who do I contact to advertise members’ news or suggest article ideas?
You can contact our magazine editor at magazine@londonpotters.com or email digital@londonpotters.com
Promotions & Marketing
How do I list my studio in the ‘Where to Pot’ directory?
You can email digital@londonpotters.com and/or management.secretary@londonpotters.com
How can I list equipment for sale? Contact us at digital@londonpotters.com and/or management.secretary@londonpotters.com
What’s the best way to share my Instagram posts with the group?
You can tag us in your post (@london.potters) and we will share your post via our stories. The main grid of the LP Instagram account is for our events and activities. If you need more info, email us at digital@londonpotters.com
Volunteering
How can I volunteer?
If you are interested in volunteering with us, we usually list our opportunities on our website or via our newsletters.
Who do I contact about volunteering opportunities?
You can contact our chair at chair@londonpotters.com or email management.secretary@londonpotters.com
Do I have to be a member to volunteer?
Yes, you need to be an LP member to offer your time. You can also email our chair at chair@londonpotters.com if you need more info.
Policies & Insurance
Do you offer Public and Product Liability Insurance?
No, we don’t offer any Public and Product Liability Insurance.
What are the group’s rules and guidelines?
These are listed on our website: https://londonpotters.com/behaviour-policy/
What is your privacy policy? You can read about our privacy policy here: https://londonpotters.com/privacy-policy/
Payment & Financial
Are there additional costs for events or workshops?
Workshops are priced separately according to the teacher and the type of event we offer. Refer to the website for each specific event and or workshop.
I’m having trouble with payment – who can help?
Email us at website@londonpotters.com and/or management.secretary@londonpotters.com
For any further queries that cannot be answered here, please email contact@londonpotters.com
